IBM Case Studies A multinational telecommunications services company Strengthens its security posture without requiring additional headcount

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	A multinational telecommunications services company Strengthens its security posture without requiring additional headcount IBM

A multinational telecommunications services company Strengthens its security posture without requiring additional headcount

IBM

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - API Integration & Management Cybersecurity & Privacy - Network Security Networks & Connectivity - Network Management & Analysis Software
Applicable Industries	Telecommunications
Applicable Functions	Business Operation Quality Assurance
Use Cases	Cybersecurity
Services	Software Design & Engineering Services System Integration
Challenge	This telecommunications services company had long used myriad point products to meet its security and compliance requirements. However, as the company worked to address new regulatory mandates that help protect the personal data of European citizens, it saw an opportunity to strengthen its security posture with an enterprise security solution. This new approach would help staff more effectively identify suspect behavior patterns and anomalies across the environment, and stay ahead of threats to safeguard company information. However, with multiple business units, offering different services across the globe, the company needed a platform that could address each business unit’s specific needs. Read More
About Customer	This multinational telecommunications services company provides a wide range of voice-related services and unified communications services. The company has locations worldwide and data centers across three countries. The company had long used myriad point products to meet its security and compliance requirements. However, as the company worked to address new regulatory mandates that help protect the personal data of European citizens, it saw an opportunity to strengthen its security posture with an enterprise security solution. Read More
Solution	The team moved from point security products to an integrated security solution from IBM that helps better protect the company’s data, applications and network, and detects threats more quickly. The solution helped the company gain a new level of insight and uncover trends across the enterprise, without having to hire 30 additional security experts who would have otherwise been required. The solution’s intelligence and automation can take an enormous number of events and reduce them to a small number that security staff can take action on. As a result, security analysts now can easily see if an issue in the network layer is caused by a change in application code or an outside threat. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - API Integration & Management

Cybersecurity & Privacy - Network Security

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Cybersecurity

Services

Software Design & Engineering Services

System Integration

Challenge

This telecommunications services company had long used myriad point products to meet its security and compliance requirements. However, as the company worked to address new regulatory mandates that help protect the personal data of European citizens, it saw an opportunity to strengthen its security posture with an enterprise security solution. This new approach would help staff more effectively identify suspect behavior patterns and anomalies across the environment, and stay ahead of threats to safeguard company information. However, with multiple business units, offering different services across the globe, the company needed a platform that could address each business unit’s specific needs.

About Customer

This multinational telecommunications services company provides a wide range of voice-related services and unified communications services. The company has locations worldwide and data centers across three countries. The company had long used myriad point products to meet its security and compliance requirements. However, as the company worked to address new regulatory mandates that help protect the personal data of European citizens, it saw an opportunity to strengthen its security posture with an enterprise security solution.

Solution

The team moved from point security products to an integrated security solution from IBM that helps better protect the company’s data, applications and network, and detects threats more quickly. The solution helped the company gain a new level of insight and uncover trends across the enterprise, without having to hire 30 additional security experts who would have otherwise been required. The solution’s intelligence and automation can take an enormous number of events and reduce them to a small number that security staff can take action on. As a result, security analysts now can easily see if an issue in the network layer is caused by a change in application code or an outside threat.

Impact #1	With the new solution in place, the company’s security team could support its expanding security requirements without having to hire an additional 30 people.
Impact #2	Team members can more rapidly respond to changing business requirements.
Impact #3	They have new insight that has helped improve not only the company’s security posture but also IT service delivery.

Impact #1

With the new solution in place, the company’s security team could support its expanding security requirements without having to hire an additional 30 people.

Impact #2

Team members can more rapidly respond to changing business requirements.

Impact #3

They have new insight that has helped improve not only the company’s security posture but also IT service delivery.

Benefit #1	Before QRadar software was implemented, the company experienced a significant network issue that took staff nearly two weeks to ascertain the full impact. After QRadar software was deployed, the company experienced a similar issue, and it took staff only a few hours to provide executives with the same information.

Benefit #1

Before QRadar software was implemented, the company experienced a significant network issue that took staff nearly two weeks to ascertain the full impact. After QRadar software was deployed, the company experienced a similar issue, and it took staff only a few hours to provide executives with the same information.

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Overview

A multinational telecommunications services company Strengthens its security posture without requiring additional headcount

Operational Impact

Quantitative Benefit