Software AG Case Studies A Healthcare Giant’s Digital Transformation Done Dynamically

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	A Healthcare Giant’s Digital Transformation Done Dynamically Software AG

A Healthcare Giant’s Digital Transformation Done Dynamically

Software AG

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Product Research & Development Quality Assurance
Use Cases	Predictive Maintenance Process Control & Optimization Regulatory Compliance Monitoring
Services	Software Design & Engineering Services System Integration
Challenge	The healthcare company was facing growing regulatory pressures, slow business responsiveness, stifled innovation, and frustrated employees. It was difficult for them to adopt new technologies and keep up with business demands. The company's manual and paper-based internal Approval for Product Release (APR) process was taking between five to six months to release a product. The company urgently needed to identify a certain ingredient in its products, the app took just two clicks and a couple minutes to identify every applicable product worldwide. Read More
About Customer	The customer is a global healthcare company that develops, manufactures, and sells healthcare products. They also provide related services for the consumer, pharmaceutical, and medical devices and diagnostics markets. The company has employees around the world and operates in the consumer, pharmaceutical, and medical devices and diagnostics markets. They were facing challenges such as growing regulatory pressures, slow business responsiveness, stifled innovation, and difficulty in adopting new technologies. Read More
Solution	The company partnered with Software AG to implement a digital platform. The solution included webMethods Integration Server, which integrated existing systems and unified data into one 'Big Data Lake.' The company's R&D department used webMethods Business Process Management Suite (BPMS) to create a dynamic app that consolidated and automated the APR process. This began a five-year engagement wherein Software AG’s Global Consulting Services (GCS) team created business-transforming dynamic apps for the healthcare company. GCS built an app able to access critical product information for all globally commercialized products. By automating this process and designing the app to store data in-memory using Terracotta, GCS slashed search times by up to 99.6 percent, and results were 25 percent more accurate. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Product Research & Development

Quality Assurance

Use Cases

Predictive Maintenance

Process Control & Optimization

Regulatory Compliance Monitoring

Services

Software Design & Engineering Services

System Integration

Challenge

The healthcare company was facing growing regulatory pressures, slow business responsiveness, stifled innovation, and frustrated employees. It was difficult for them to adopt new technologies and keep up with business demands. The company's manual and paper-based internal Approval for Product Release (APR) process was taking between five to six months to release a product. The company urgently needed to identify a certain ingredient in its products, the app took just two clicks and a couple minutes to identify every applicable product worldwide.

About Customer

The customer is a global healthcare company that develops, manufactures, and sells healthcare products. They also provide related services for the consumer, pharmaceutical, and medical devices and diagnostics markets. The company has employees around the world and operates in the consumer, pharmaceutical, and medical devices and diagnostics markets. They were facing challenges such as growing regulatory pressures, slow business responsiveness, stifled innovation, and difficulty in adopting new technologies.

Solution

The company partnered with Software AG to implement a digital platform. The solution included webMethods Integration Server, which integrated existing systems and unified data into one 'Big Data Lake.' The company's R&D department used webMethods Business Process Management Suite (BPMS) to create a dynamic app that consolidated and automated the APR process. This began a five-year engagement wherein Software AG’s Global Consulting Services (GCS) team created business-transforming dynamic apps for the healthcare company. GCS built an app able to access critical product information for all globally commercialized products. By automating this process and designing the app to store data in-memory using Terracotta, GCS slashed search times by up to 99.6 percent, and results were 25 percent more accurate.

Impact #1	Product releases now take 10 weeks instead of six months
Impact #2	Product component search results are 25% more accurate
Impact #3	Avoided millions in fines and production errors

Impact #1

Product releases now take 10 weeks instead of six months

Impact #2

Product component search results are 25% more accurate

Impact #3

Avoided millions in fines and production errors

Benefit #1	99.6% time reduction for product component searches
Benefit #2	Product component search results 25% more accurate

Benefit #1

99.6% time reduction for product component searches

Benefit #2

Product component search results 25% more accurate

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Overview

A Healthcare Giant’s Digital Transformation Done Dynamically

Operational Impact

Quantitative Benefit