DocuWare
Case Studies
A Good Nose for Quality
Overview
A Good Nose for QualityDocuWare |
Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Inventory Management Systems | |
Retail | |
Logistics & Transportation Sales & Marketing | |
Inventory Management Supply Chain Visibility | |
Software Design & Engineering Services System Integration | |
Operational Impact
The paperwork both on administrators' desks and in the paper filing system could be drastically reduced. | |
The ability to provide information, which plays an important role in terms of customer loyalty and the relationship with the suppliers, was also significantly improved. | |
Due to the fact that both the order forms and incoming invoices are immediately available at the press of a button, any discrepancies in orders or the processing status of an incoming invoice can be identified and resolved in direct dialogue with the caller. | |
Quantitative Benefit
Around 70 % of orders already arrive digitally. | |
The time spent on sorting incoming orders has been reduced from over two hours in some cases to a maximum of 30 minutes today. | |
Around 500,000 documents have been filed in the central document pool over the last four years. | |