AssetWorks Case Studies A Day in the Life Of… Information Systems Analyst

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	A Day in the Life Of… Information Systems Analyst AssetWorks

A Day in the Life Of… Information Systems Analyst

AssetWorks

Technology Category	Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Cities & Municipalities
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management
Services	System Integration
Challenge	Joel Klein, a Senior Information Systems Analyst for the Fleet Services Division of Sacramento County, CA, is responsible for troubleshooting any issues that other users at the County may have with their fleet management software. He also optimizes and configures the software’s treatment of parts and time to effectively auto populate work orders. Additionally, Klein spends a significant amount of his time building customized reports for upper management to use in decision-making with regards to the fleet. The challenge lies in ensuring that the fleet management system is active and ready for each day’s work, and that it is working effectively for all users. This includes the Lead of Light Fleet Operations, the Heavy Fleet Supervisor, and the Parts team. Read More
About Customer	Joel Klein is a Senior Information Systems Analyst/M5 Administrator for the Fleet Services Division of Sacramento County, California. He has been working in his current role for over two years, having started in February of 2017. His primary responsibilities include troubleshooting any issues that other users at the County may have with their fleet management software, while also optimizing and configuring the software’s treatment of parts and time to effectively auto populate work orders. In addition, Klein also spends a large chunk of his time building customized reports for upper management to use in decision-making with regards to the fleet. Read More
Solution	Klein and the Sacramento County Fleet Division utilize two critical elements of effective fleet management: fleet management software and fuel management software. They use AssetWorks FleetFocus and FuelFocus, which are fully integrated with each other. This optimizes their fleet by verifying that the drivers and vehicles at the pump are accurate, ensuring correct fueling, providing real-time information from the pump to the software, and cost savings through increased security and precise data for billing. Klein also creates specific, customized reports using SQL Script. These reports require hard work and careful consideration, and sometimes take days or weeks to build. The reports include the Vehicle Utilization Report, the Accident Report, the Motor Pool Report, and the Executive Summary Report. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Cities & Municipalities

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Services

System Integration

Challenge

Joel Klein, a Senior Information Systems Analyst for the Fleet Services Division of Sacramento County, CA, is responsible for troubleshooting any issues that other users at the County may have with their fleet management software. He also optimizes and configures the software’s treatment of parts and time to effectively auto populate work orders. Additionally, Klein spends a significant amount of his time building customized reports for upper management to use in decision-making with regards to the fleet. The challenge lies in ensuring that the fleet management system is active and ready for each day’s work, and that it is working effectively for all users. This includes the Lead of Light Fleet Operations, the Heavy Fleet Supervisor, and the Parts team.

About Customer

Joel Klein is a Senior Information Systems Analyst/M5 Administrator for the Fleet Services Division of Sacramento County, California. He has been working in his current role for over two years, having started in February of 2017. His primary responsibilities include troubleshooting any issues that other users at the County may have with their fleet management software, while also optimizing and configuring the software’s treatment of parts and time to effectively auto populate work orders. In addition, Klein also spends a large chunk of his time building customized reports for upper management to use in decision-making with regards to the fleet.

Solution

Klein and the Sacramento County Fleet Division utilize two critical elements of effective fleet management: fleet management software and fuel management software. They use AssetWorks FleetFocus and FuelFocus, which are fully integrated with each other. This optimizes their fleet by verifying that the drivers and vehicles at the pump are accurate, ensuring correct fueling, providing real-time information from the pump to the software, and cost savings through increased security and precise data for billing. Klein also creates specific, customized reports using SQL Script. These reports require hard work and careful consideration, and sometimes take days or weeks to build. The reports include the Vehicle Utilization Report, the Accident Report, the Motor Pool Report, and the Executive Summary Report.

Impact #1	Klein has produced detailed, informational quarterly and annual reports for the fleet. These crucial reports include the Vehicle Utilization Report, the Accident Report, the Motor Pool Report, and the Executive Summary Report.
Impact #2	Klein is able to resolve most issues without contacting the AssetWorks Helpdesk Support. By solving or rectifying many of the problems on his own, Klein saves himself and the team a considerable amount of time that they can put back into their everyday tasks.
Impact #3	Klein has developed a keen sense for where the industry is trending in the coming years. With a heavier focus on alternative fuel vehicles and infrastructure and sustainable technology, Klein thinks that there will be more electric vehicles and fewer petroleum vehicles used in large scale fleets.

Impact #1

Klein has produced detailed, informational quarterly and annual reports for the fleet. These crucial reports include the Vehicle Utilization Report, the Accident Report, the Motor Pool Report, and the Executive Summary Report.

Impact #2

Klein is able to resolve most issues without contacting the AssetWorks Helpdesk Support. By solving or rectifying many of the problems on his own, Klein saves himself and the team a considerable amount of time that they can put back into their everyday tasks.

Impact #3

Klein has developed a keen sense for where the industry is trending in the coming years. With a heavier focus on alternative fuel vehicles and infrastructure and sustainable technology, Klein thinks that there will be more electric vehicles and fewer petroleum vehicles used in large scale fleets.

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Overview

A Day in the Life Of… Information Systems Analyst

Operational Impact