Case Studies
97% Hit Rate with Automation: Martin Marietta’s Story
Overview
Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP) | |
Metals Mining | |
Business Operation Quality Assurance | |
Process Control & Optimization | |
Cloud Planning, Design & Implementation Services Software Design & Engineering Services System Integration | |
Operational Impact
With shared services in their operations, Martin Marietta was able to get increased visibility into their workflow. They were able to reduce operational expenditures on lockbox and they increased analyst productivity with automation. This also helped them create standardized practices with prioritization and centralization of data. It helped them by allowing analysts to spend less time on aggregation and data collecting and shifted them into the analysis of data. | |
The solution brought standardization into their operations with the help of configurable scoring models and workflows. It also automatically extracted credit data and made accurate predictions on customers’ payments. | |
The use of dashboards and worklists allowed analysts and execs to access KPIs and track team productivity easily. The solution also helped give them a better understanding of which customers were higher risk, and helped set credit limits. | |
Quantitative Benefit
Over 500K line items processed post exception handling | |
97.08% item level hit rate | |
50% increase in EDI-based hit rate automation | |