4FLOW: Enhancing Supply Chain Efficiency with Real-Time Data

4flow, a leading global provider of supply chain consulting, software and fourth party logistics (4PL) services, was facing a significant challenge. The company was dealing with rapidly increasing deviations from previously planned transport processes. Early detection of these deviations was crucial to avoid additional costs and maintain efficiency. However, without real-time data, achieving absolute supply chain visibility was a daunting task. As a neutral 4PL that is not fleet-based, 4flow did not have access to real-time transportation data. The lack of visibility resulted in inefficiencies and increased costs from deviations and exceptions, such as late penalties and dispute management costs. In the worst cases, it led to extended supply chain disruptions. Late identified delays meant the time needed to take preventative measures was lost, potentially leading to late fees and penalties. Manual communication between carriers, customers and transport planners was also required if shipping status data was not automatically exchanged between supply chain partners.

4flow is a leading global provider of supply chain consulting, software and fourth party logistics (4PL) services. The company carries out more than 200 projects with clients all over the world each year. As a neutral 4PL, 4flow management handles the continuous planning, optimization, and management of a large number of transportation networks and global end-to-end supply chains on behalf of small to medium-sized companies as well as internationally operating companies representing a range of industry verticals. These include automotive, machinery manufacturing, consumer packaged goods and retail, life science and high tech. With over 700 employees, 4flow is a global partner for its customers at 17 locations in Europe, Asia, and in North and South America. The company’s global headquarters is in Berlin, Germany.