Metapack Case Studies 3P Logistics Gains an Edge on Its Competition through Automation

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	3P Logistics Gains an Edge on Its Competition through Automation Metapack

3P Logistics Gains an Edge on Its Competition through Automation

Metapack

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Retail E-Commerce
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Supply Chain Visibility Inventory Management
Services	System Integration Data Science Services
Challenge	3P Logistics, a leader in providing eCommerce and order fulfilment services to online retailers, was facing the challenge of meeting the increasing expectations of customers in the rapidly evolving online world. Customers were demanding extended same-day shipping windows and on-demand order information. As the company's business continued to grow, there was a need to pursue efficiency gains through automation and enhance its service offering to differentiate from other operators. The company was also looking to refine its strategy through data-driven insights. Read More
About Customer	3P Logistics is a company that provides order fulfilment services for online retailers. The company was launched in 2006 and is based in Warrington, UK. 3P Logistics ships thousands of parcels a year on behalf of its clients. As the business continues to grow, the company is constantly looking for ways to improve its services and differentiate itself from other service providers in the industry. The company recently opened a new 75,000 sq ft order fulfilment centre and is exploring further automation options to increase efficiency and operating capacity. Read More
Solution	3P Logistics adopted the MetaPack Manager platform to automate the manual aspect of packing orders. The solution eliminated the need for an operator to manually key in delivery addresses or determine the choice of carrier, making the dispatch process much easier, faster, and more accurate. The platform also facilitated the seamless exchange of management information such as tracking IDs, leading to an improved customer experience. Furthermore, the company was able to gather essential data through MetaPack, which helped drive efficiencies and reduce spend. The data-driven insights enabled the company to make confident assumptions that helped drive clear decision making. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Retail

E-Commerce

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Supply Chain Visibility

Inventory Management

Services

System Integration

Data Science Services

Challenge

3P Logistics, a leader in providing eCommerce and order fulfilment services to online retailers, was facing the challenge of meeting the increasing expectations of customers in the rapidly evolving online world. Customers were demanding extended same-day shipping windows and on-demand order information. As the company's business continued to grow, there was a need to pursue efficiency gains through automation and enhance its service offering to differentiate from other operators. The company was also looking to refine its strategy through data-driven insights.

About Customer

3P Logistics is a company that provides order fulfilment services for online retailers. The company was launched in 2006 and is based in Warrington, UK. 3P Logistics ships thousands of parcels a year on behalf of its clients. As the business continues to grow, the company is constantly looking for ways to improve its services and differentiate itself from other service providers in the industry. The company recently opened a new 75,000 sq ft order fulfilment centre and is exploring further automation options to increase efficiency and operating capacity.

Solution

3P Logistics adopted the MetaPack Manager platform to automate the manual aspect of packing orders. The solution eliminated the need for an operator to manually key in delivery addresses or determine the choice of carrier, making the dispatch process much easier, faster, and more accurate. The platform also facilitated the seamless exchange of management information such as tracking IDs, leading to an improved customer experience. Furthermore, the company was able to gather essential data through MetaPack, which helped drive efficiencies and reduce spend. The data-driven insights enabled the company to make confident assumptions that helped drive clear decision making.

Impact #1	The company was able to eliminate the manual entry of delivery addresses, making the dispatch process much easier, faster, and more accurate.
Impact #2	The seamless exchange of order management information improved the customer experience.
Impact #3	The company was able to gather essential data that helped drive efficiencies and reduce spend.

Impact #1

The company was able to eliminate the manual entry of delivery addresses, making the dispatch process much easier, faster, and more accurate.

Impact #2

The seamless exchange of order management information improved the customer experience.

Impact #3

The company was able to gather essential data that helped drive efficiencies and reduce spend.

Benefit #1	Increased efficiency and operating capacity.

Benefit #1

Increased efficiency and operating capacity.

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Overview

3P Logistics Gains an Edge on Its Competition through Automation

Operational Impact

Quantitative Benefit