Case Studies
360 Degree Customer View
Overview
Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration Platform as a Service (PaaS) - Data Management Platforms | |
Telecommunications | |
Business Operation | |
Software Design & Engineering Services System Integration | |
Operational Impact
Hazelcast IMDG enables real-time access to integrated customer data, improving customer service and satisfaction. | |
The in-memory data grid reduces latency for on-demand content, enhancing the user experience on Comcast's TV systems. | |
The solution supports multiple programming languages and serialization mechanisms, offering flexibility and ease of integration. | |
Quantitative Benefit
Repeat customers spend an average of 67% more than new customers. | |
A 5% increase in customer retention can lead to a profit increase of between 25% and 95%. | |