Software AG Case Studies 27 Companies, One Integration Platform

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	27 Companies, One Integration Platform Software AG

27 Companies, One Integration Platform

Software AG

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Retail
Applicable Functions	Sales & Marketing Business Operation
Use Cases	Supply Chain Visibility Real-Time Location System (RTLS)
Services	System Integration
Challenge	ADEO, a conglomerate with 75,000 employees at 27 companies in 13 countries, embarked on an enterprise transformation project. The goal was to offer new ways of providing services to customers. However, the scale of operations posed a significant challenge. The company needed to integrate all systems of record and new sales systems across its vast network of companies and brands. The challenge was to handle millions of messages between the central systems and sales systems every day and speed up communication between them. Read More
About Customer	ADEO is a large conglomerate operating at a massive scale with 75,000 employees spread across 27 companies in 13 countries. Despite its size, ADEO is focused on delivering personalized service to its customers. The company is involved in a wide range of sectors and industries, making it a complex and diverse organization. As part of its commitment to improving customer service, ADEO embarked on an enterprise transformation project aimed at offering new ways of providing services to customers. Read More
Solution	To address the challenge, ADEO turned to Software AG's webMethods, an integration platform. The solution was used to integrate all systems of record and new sales systems across ADEO's network of companies and brands. The webMethods platform was capable of handling millions of messages between the central systems and sales systems every day, significantly speeding up communication between them. This allowed ADEO to improve service levels and tighten service level agreements (SLAs), leading to better communication enterprise-wide. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Retail

Applicable Functions

Sales & Marketing

Business Operation

Use Cases

Supply Chain Visibility

Real-Time Location System (RTLS)

Services

System Integration

Challenge

ADEO, a conglomerate with 75,000 employees at 27 companies in 13 countries, embarked on an enterprise transformation project. The goal was to offer new ways of providing services to customers. However, the scale of operations posed a significant challenge. The company needed to integrate all systems of record and new sales systems across its vast network of companies and brands. The challenge was to handle millions of messages between the central systems and sales systems every day and speed up communication between them.

About Customer

ADEO is a large conglomerate operating at a massive scale with 75,000 employees spread across 27 companies in 13 countries. Despite its size, ADEO is focused on delivering personalized service to its customers. The company is involved in a wide range of sectors and industries, making it a complex and diverse organization. As part of its commitment to improving customer service, ADEO embarked on an enterprise transformation project aimed at offering new ways of providing services to customers.

Solution

To address the challenge, ADEO turned to Software AG's webMethods, an integration platform. The solution was used to integrate all systems of record and new sales systems across ADEO's network of companies and brands. The webMethods platform was capable of handling millions of messages between the central systems and sales systems every day, significantly speeding up communication between them. This allowed ADEO to improve service levels and tighten service level agreements (SLAs), leading to better communication enterprise-wide.

Impact #1	Integration of 1,000 applications across 14 brands and 27 companies
Impact #2	Improved service levels and tighter SLAs
Impact #3	Better communication enterprise-wide

Impact #1

Integration of 1,000 applications across 14 brands and 27 companies

Impact #2

Improved service levels and tighter SLAs

Impact #3

Better communication enterprise-wide

Benefit #1	Millions of messages handled in real time

Benefit #1

Millions of messages handled in real time

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Overview

27 Companies, One Integration Platform

Operational Impact

Quantitative Benefit