Samsara Case Studies U.S. Logistics Solutions Empowers Drivers with Mobile-First Technology, Saving Time and Money

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	U.S. Logistics Solutions Empowers Drivers with Mobile-First Technology, Saving Time and Money Samsara

U.S. Logistics Solutions Empowers Drivers with Mobile-First Technology, Saving Time and Money

Samsara

Technology Category	Networks & Connectivity - Gateways Robots - Wheeled Robots
Applicable Industries	Telecommunications Transportation
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Last Mile Delivery Transportation Simulation
Services	Training
Challenge	U.S. Logistics Solutions, a final-mile logistics company, was facing significant challenges due to their use of several disconnected, legacy systems. These systems were inefficient, provided limited visibility into their operations, and lacked customizability for their workforce. The company's processes were largely manual and relied on paper logs and reports, which were error-prone and time-consuming. Lack of visibility from the cab to their warehouses posed another challenge. Without insight into how their drivers were performing or what was happening in their terminals, training opportunities for their team were limited. The company needed an advanced solution to improve their productivity, safety, and employees’ experience. Read More
About Customer	U.S. Logistics Solutions is a final-mile logistics company serving the eastern half of the United States. The company employs over 1,600 drivers and warehouse workers to support their fleet of 570 trucks across 19 terminals. Their biggest priority and challenge is hiring and retaining quality drivers to sustain their business. Prior to implementing Samsara, the company was using several disconnected, legacy systems that were inefficient and provided limited visibility into their operations. Read More
Solution	U.S. Logistics Solutions chose Samsara for its ease of use and robust capabilities. The Connected Operations™ Cloud brought to their business self-installing Vehicle Gateways, Dual-Facing AI Dash Cameras, and third-party tablets across their entire fleet in just three months. Now, they have a holistic view of their fleet and terminals to improve safety, boost productivity, and increase employee engagement. The company followed a few best practices that helped ensure a smooth implementation, including building out a phased rollout plan, maintaining strong communication with their teams, and holding themselves accountable to milestones. They also leaned on local managers across their 19 locations to train employees and build buy-in with Samsara. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Gateways

Robots - Wheeled Robots

Applicable Industries

Telecommunications

Transportation

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Last Mile Delivery

Transportation Simulation

Services

Training

Challenge

U.S. Logistics Solutions, a final-mile logistics company, was facing significant challenges due to their use of several disconnected, legacy systems. These systems were inefficient, provided limited visibility into their operations, and lacked customizability for their workforce. The company's processes were largely manual and relied on paper logs and reports, which were error-prone and time-consuming. Lack of visibility from the cab to their warehouses posed another challenge. Without insight into how their drivers were performing or what was happening in their terminals, training opportunities for their team were limited. The company needed an advanced solution to improve their productivity, safety, and employees’ experience.

About Customer

U.S. Logistics Solutions is a final-mile logistics company serving the eastern half of the United States. The company employs over 1,600 drivers and warehouse workers to support their fleet of 570 trucks across 19 terminals. Their biggest priority and challenge is hiring and retaining quality drivers to sustain their business. Prior to implementing Samsara, the company was using several disconnected, legacy systems that were inefficient and provided limited visibility into their operations.

Solution

U.S. Logistics Solutions chose Samsara for its ease of use and robust capabilities. The Connected Operations™ Cloud brought to their business self-installing Vehicle Gateways, Dual-Facing AI Dash Cameras, and third-party tablets across their entire fleet in just three months. Now, they have a holistic view of their fleet and terminals to improve safety, boost productivity, and increase employee engagement. The company followed a few best practices that helped ensure a smooth implementation, including building out a phased rollout plan, maintaining strong communication with their teams, and holding themselves accountable to milestones. They also leaned on local managers across their 19 locations to train employees and build buy-in with Samsara.

Impact #1	The implementation of Samsara's solutions has significantly improved U.S. Logistics Solutions' operations. The company now has a holistic view of their fleet and terminals, which has improved safety, boosted productivity, and increased employee engagement. The ease of the system has reduced stress for drivers and made them less likely to rush through their inspections and get injured. The company has also been able to go nearly paperless, which has saved significant time and reduced errors. The ability to control access to non-essential apps has reduced data usage and driver distractions, while the use of AI Dash Cams has provided insight into driver behavior and helped reduce risky behavior. Finally, the installation of Samsara Site Visibility in their terminals has extended visibility from their vehicles to their warehouses, helping to prevent theft.

Impact #1

The implementation of Samsara's solutions has significantly improved U.S. Logistics Solutions' operations. The company now has a holistic view of their fleet and terminals, which has improved safety, boosted productivity, and increased employee engagement. The ease of the system has reduced stress for drivers and made them less likely to rush through their inspections and get injured. The company has also been able to go nearly paperless, which has saved significant time and reduced errors. The ability to control access to non-essential apps has reduced data usage and driver distractions, while the use of AI Dash Cams has provided insight into driver behavior and helped reduce risky behavior. Finally, the installation of Samsara Site Visibility in their terminals has extended visibility from their vehicles to their warehouses, helping to prevent theft.

Benefit #1	Achieved a 70% reduction in data usage by controlling access to non-essential apps
Benefit #2	Lowered preventable collision rates by 15% year-over-year
Benefit #3	Reduced average driver call time by 80%, from 25 minutes to 5 minutes

Benefit #1

Achieved a 70% reduction in data usage by controlling access to non-essential apps

Benefit #2

Lowered preventable collision rates by 15% year-over-year

Benefit #3

Reduced average driver call time by 80%, from 25 minutes to 5 minutes

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Overview

U.S. Logistics Solutions Empowers Drivers with Mobile-First Technology, Saving Time and Money

Operational Impact

Quantitative Benefit