DeviQA Case Studies Revamping Test Automation for Sprinklr: A Case Study

	Revamping Test Automation for Sprinklr: A Case Study DeviQA

Revamping Test Automation for Sprinklr: A Case Study

DeviQA

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Buildings Construction & Infrastructure
Applicable Functions	Maintenance Quality Assurance
Use Cases	Experimentation Automation Leasing Finance Automation
Services	System Integration Testing & Certification
Challenge	Sprinklr, a tech platform designed to assist large brands in creating and managing social campaigns, was facing significant challenges with their testing processes. The existing test suite, developed by another company, was unstable and unreliable. Each test run resulted in a different number of randomly failed tests, making it impossible for the team to rely on the tests for release decisions. The tests were time-consuming, often taking several hours to complete. The architecture of the test suite was not scalable and was difficult to maintain for a large number of tests. Furthermore, the tests could not be integrated with other testing and DevOps tools. The challenge was to build a formal QA process, stabilize automated tests, increase their speed, redesign the architecture to support integration with third-party tools, and keep test documentation up to date. Read More
About Customer	Sprinklr is a technology platform that helps large brands create and manage social campaigns. They were struggling with an unstable and unreliable test suite that was developed by another company. The tests were time-consuming and could not be integrated with other testing and DevOps tools. The architecture of the test suite was not scalable and was difficult to maintain for a large number of tests. The team was unable to rely on the tests for release decisions. They needed a solution that would stabilize their automated tests, increase their speed, and allow for integration with third-party tools. Read More
Customer Name	Sprinklr Read More
Solution	DeviQA took on the challenge and designed the architecture of the test framework from scratch. They developed over 2,000 auto-tests and built a test suite that ran these tests using 16 threads on multiple machines, significantly speeding up the testing process. They also improved test speeds by adding the prerequisite testing data directly to the database. A team of seven people performed full cycle testing of the project, significantly improving the quality of the product. The automated tests were integrated with Jenkins, TestRail, and Jira to create a complete test ecosystem. Performance testing was also implemented using JMeter, with the suite and all scenarios created from scratch. Remote monitors were set up on the server side and configured to catch metrics. The automated and performance tests were integrated into a Continuous Integration process, enabling the team to detect and solve issues promptly. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Buildings

Construction & Infrastructure

Applicable Functions

Maintenance

Quality Assurance

Use Cases

Experimentation Automation

Leasing Finance Automation

Services

System Integration

Testing & Certification

Challenge

Sprinklr, a tech platform designed to assist large brands in creating and managing social campaigns, was facing significant challenges with their testing processes. The existing test suite, developed by another company, was unstable and unreliable. Each test run resulted in a different number of randomly failed tests, making it impossible for the team to rely on the tests for release decisions. The tests were time-consuming, often taking several hours to complete. The architecture of the test suite was not scalable and was difficult to maintain for a large number of tests. Furthermore, the tests could not be integrated with other testing and DevOps tools. The challenge was to build a formal QA process, stabilize automated tests, increase their speed, redesign the architecture to support integration with third-party tools, and keep test documentation up to date.

About Customer

Sprinklr is a technology platform that helps large brands create and manage social campaigns. They were struggling with an unstable and unreliable test suite that was developed by another company. The tests were time-consuming and could not be integrated with other testing and DevOps tools. The architecture of the test suite was not scalable and was difficult to maintain for a large number of tests. The team was unable to rely on the tests for release decisions. They needed a solution that would stabilize their automated tests, increase their speed, and allow for integration with third-party tools.

Customer Name

Sprinklr

Solution

DeviQA took on the challenge and designed the architecture of the test framework from scratch. They developed over 2,000 auto-tests and built a test suite that ran these tests using 16 threads on multiple machines, significantly speeding up the testing process. They also improved test speeds by adding the prerequisite testing data directly to the database. A team of seven people performed full cycle testing of the project, significantly improving the quality of the product. The automated tests were integrated with Jenkins, TestRail, and Jira to create a complete test ecosystem. Performance testing was also implemented using JMeter, with the suite and all scenarios created from scratch. Remote monitors were set up on the server side and configured to catch metrics. The automated and performance tests were integrated into a Continuous Integration process, enabling the team to detect and solve issues promptly.

Impact #1	The solution provided by DeviQA significantly improved the quality of the product and the efficiency of the development and testing processes. The team was able to rely on the automated tests for release decisions. The tests were integrated with Jenkins, TestRail, and Jira, creating a complete test ecosystem. Performance testing was also implemented, with remote monitors set up on the server side to catch metrics. The automated and performance tests were integrated into a Continuous Integration process, enabling the team to detect and solve issues promptly. The team of seven engineers worked closely with the client's in-house development team, integrating smoothly into the existing development process.

Impact #1

The solution provided by DeviQA significantly improved the quality of the product and the efficiency of the development and testing processes. The team was able to rely on the automated tests for release decisions. The tests were integrated with Jenkins, TestRail, and Jira, creating a complete test ecosystem. Performance testing was also implemented, with remote monitors set up on the server side to catch metrics. The automated and performance tests were integrated into a Continuous Integration process, enabling the team to detect and solve issues promptly. The team of seven engineers worked closely with the client's in-house development team, integrating smoothly into the existing development process.

Benefit #1	Developed over 2,000 auto-tests
Benefit #2	Built a test suite that ran tests using 16 threads on multiple machines
Benefit #3	More than 90% of the app was covered by test cases

Benefit #1

Developed over 2,000 auto-tests

Benefit #2

Built a test suite that ran tests using 16 threads on multiple machines

Benefit #3

More than 90% of the app was covered by test cases

Download PDF Version

Overview

Revamping Test Automation for Sprinklr: A Case Study

Operational Impact

Quantitative Benefit