In order to maximize the shopping experience of their customers, Lotte Department Store wanted to minimize the waste collection frequency during operations. Whether indoors or outdoors, Lotte’s cleaning sta had to visit high traffic areas of their malls and outlets during business hours up to four times on weekdays and seven times on weekends. These frequent waste collections not only meant high operational costs but it also interfered with customers’ shopping experiences.
To summarize:
· Bins in high traffic areas becoming full quickly
· Frequent bin emptying during store operations
· Interfering with customers’ shopping experiences
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