Splunk
Case Studies
Jupiter Shop Channel Enhances IT Operations and Customer Engagement with Splunk
Overview
Jupiter Shop Channel Enhances IT Operations and Customer Engagement with SplunkSplunk |
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Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Application Development Platforms | |
E-Commerce Retail | |
Product Research & Development Sales & Marketing | |
Behavior & Emotion Tracking Leakage & Flood Monitoring | |
Software Design & Engineering Services System Integration | |
Operational Impact
With the deployment of Splunk, JSC has streamlined its IT operations and enhanced its decision-making process. The platform has helped the company to break down operational silos and gain a complete view of the organization’s data. The IT team can now provide visibility into abnormalities and easily display alert statistics with rich visualizations, allowing JSC to identify the source of the problem and take preventive measures before the system fails. Even non-technical users can get real-time visibility across the operations for better and faster decisions. The company has also improved the quality of application development and is now delivering actionable insights to the right people at the right time. Splunk has not only fulfilled JSC’s omni-channel selling mission but also paved the road to a data-driven future. | |
Quantitative Benefit
Integrated log data from scattered sources onto a single platform for a holistic view across organizational silos | |
Replaced a labor-intensive investigation process with automatic monitoring that is five times faster | |
Accelerated decision-making with data-driven analytics | |