CDNetworks Case Studies HighQ Accelerates Dynamic Cloud Application Performance by up to 2,000%, Improving Customers’ Global Collaboration

Edit This Case Study Record

	HighQ Accelerates Dynamic Cloud Application Performance by up to 2,000%, Improving Customers’ Global Collaboration CDNetworks

HighQ Accelerates Dynamic Cloud Application Performance by up to 2,000%, Improving Customers’ Global Collaboration

CDNetworks

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Software Professional Service
Applicable Functions	Business Operation Sales & Marketing
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	HighQ, a leading provider of secure document exchange and social collaboration software, faced a challenge when its customers, including a major international law firm, began to roll out HighQ’s collaboration platform to their overseas offices. Users outside of Europe were experiencing high latency when accessing the application, leading to a slowdown in web page loading and document transfer speeds, especially during peak business hours. HighQ considered hosting in multiple local data centres to achieve optimal performance for users in the US and Australia. However, the time and resource required to establish similar data centre infrastructure overseas made this strategy unrealistic. Read More
About Customer	HighQ is a leading provider of secure document exchange and social collaboration software. Its flagship enterprise collaboration platform, HighQ Collaborate, uniquely combines secure, enterprise-grade document management with innovative corporate social tools. As a result, some of the world’s leading law firms, investment banks, and corporations leverage HighQ Collaborate, and other product offerings, to effectively manage team collaboration and knowledge sharing across their global networks of colleagues, partners, and clients, both inside and outside of the organisation. HighQ is headquartered in London, United Kingdom, and was founded in 2001. It operates in the enterprise software-as-a-service industry. Read More
Solution	HighQ recognised that a content delivery network (CDN) would suit its performance and security needs best. CDNetworks, one of the best-of-breed CDNs, ensured HighQ that it could accelerate both the application and its dynamic environment without relying on local caches to store documents. This would enable HighQ to streamline the service upgrade and respond to its clients’ requirements as quickly as possible. HighQ decided to evaluate CDNetworks’ Dynamic Web Acceleration service for a 30-day period. This allowed HighQ to experiment with different acceleration techniques without locking itself into a long-term contract. The trial helped HighQ identify those portions of its web infrastructure that would benefit most from acceleration. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Software

Professional Service

Applicable Functions

Business Operation

Sales & Marketing

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

HighQ, a leading provider of secure document exchange and social collaboration software, faced a challenge when its customers, including a major international law firm, began to roll out HighQ’s collaboration platform to their overseas offices. Users outside of Europe were experiencing high latency when accessing the application, leading to a slowdown in web page loading and document transfer speeds, especially during peak business hours. HighQ considered hosting in multiple local data centres to achieve optimal performance for users in the US and Australia. However, the time and resource required to establish similar data centre infrastructure overseas made this strategy unrealistic.

About Customer

HighQ is a leading provider of secure document exchange and social collaboration software. Its flagship enterprise collaboration platform, HighQ Collaborate, uniquely combines secure, enterprise-grade document management with innovative corporate social tools. As a result, some of the world’s leading law firms, investment banks, and corporations leverage HighQ Collaborate, and other product offerings, to effectively manage team collaboration and knowledge sharing across their global networks of colleagues, partners, and clients, both inside and outside of the organisation. HighQ is headquartered in London, United Kingdom, and was founded in 2001. It operates in the enterprise software-as-a-service industry.

Solution

HighQ recognised that a content delivery network (CDN) would suit its performance and security needs best. CDNetworks, one of the best-of-breed CDNs, ensured HighQ that it could accelerate both the application and its dynamic environment without relying on local caches to store documents. This would enable HighQ to streamline the service upgrade and respond to its clients’ requirements as quickly as possible. HighQ decided to evaluate CDNetworks’ Dynamic Web Acceleration service for a 30-day period. This allowed HighQ to experiment with different acceleration techniques without locking itself into a long-term contract. The trial helped HighQ identify those portions of its web infrastructure that would benefit most from acceleration.

Impact #1	HighQ was able to solidify its base of global customers.
Impact #2	The company saved approximately 70% in infrastructure costs.
Impact #3	HighQ improved its service without adding data centres.

Impact #1

HighQ was able to solidify its base of global customers.

Impact #2

The company saved approximately 70% in infrastructure costs.

Impact #3

HighQ improved its service without adding data centres.

Benefit #1	Accelerated dynamic website content and secure document transfer times globally by up to 2,000%.
Benefit #2	Download speeds in Australia and the US increased by 2,000% and 1,000%, respectively.
Benefit #3	Between Australia and the UK, document downloads and page loading speeds accelerated from 50Kbps to 1000Kbps per second.

Benefit #1

Accelerated dynamic website content and secure document transfer times globally by up to 2,000%.

Benefit #2

Download speeds in Australia and the US increased by 2,000% and 1,000%, respectively.

Benefit #3

Between Australia and the UK, document downloads and page loading speeds accelerated from 50Kbps to 1000Kbps per second.

Download PDF Version

Overview

HighQ Accelerates Dynamic Cloud Application Performance by up to 2,000%, Improving Customers’ Global Collaboration

Operational Impact

Quantitative Benefit