Software AG Case Studies Coca-Cola Refreshments, U.S.

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	Coca-Cola Refreshments, U.S. Software AG

Coca-Cola Refreshments, U.S.

Software AG

Technology Category	Automation & Control - Automation & Process Control Systems
Applicable Industries	Food & Beverage
Applicable Functions	Business Operation
Use Cases	Asset Lifecycle Management
Challenge	Coca-Cola Refreshments owns and manages Coca-Cola branded refrigerators in retail establishments. Legacy systems were used to locate equipment information by logging onto multiple servers which took up to 8 hours to update information on 30-40 units. The company had no overall visibility into equipment status or maintenance history. Read More
About Customer	A wholly owned subsidiary of The Coca-Cola Company, Coca-Cola Refreshments is a 21st-century bottling and customer service operation in the U.S. and Canada. The Coca-Cola Company is the world's largest beverage company in business for more than 126 ye Read More
Customer Name	Coca-Cola Refreshments Read More
Solution	Coca-Cola Refreshments found a new thirst for Business Process Management (BPM) with this process automation project. The company gains new visibility in equipment use. Associates can use a wireless scanner to log up to 60 units at a time. Then they go to a desktop application to assign actions from a standard list. Every piece of equipment goes through a complete cycle of checks, and data is recorded to create a single record on the equipment’s life cycle. Read More Log in to view content
Data Collected	Asset Location, Asset Status Tracking, Equipment Status, Tracking Of Assets Read More Log in to view content
Contents

Technology Category

Automation & Control - Automation & Process Control Systems

Applicable Industries

Food & Beverage

Applicable Functions

Business Operation

Use Cases

Asset Lifecycle Management

Challenge

Coca-Cola Refreshments owns and manages Coca-Cola branded refrigerators in retail establishments. Legacy systems were used to locate equipment information by logging onto multiple servers which took up to 8 hours to update information on 30-40 units. The company had no overall visibility into equipment status or maintenance history.

About Customer

A wholly owned subsidiary of The Coca-Cola Company, Coca-Cola Refreshments is a 21st-century bottling and customer service operation in the U.S. and Canada. The Coca-Cola Company is the world's largest beverage company in business for more than 126 ye

Customer Name

Coca-Cola Refreshments

Solution

Coca-Cola Refreshments found a new thirst for Business Process Management (BPM) with this process automation project. The company gains new visibility in equipment use. Associates can use a wireless scanner to log up to 60 units at a time. Then they go to a desktop application to assign actions from a standard list. Every piece of equipment goes through a complete cycle of checks, and data is recorded to create a single record on the equipment’s life cycle.

Data Collected

Asset Location, Asset Status Tracking, Equipment Status, Tracking Of Assets

Impact #1	[Data Management - Data Accuracy] Manual work, rework, duplication of data and errors are minimized through the new platform.
Impact #2	[Process Optimization - Real Time Asset Tracking] The location of individuals and assets can be identified in near real-time.
Impact #3	[Efficiency Improvement - Maintenance] Real-time status reports enable maintenance personnel to remotely diagnose the status of a device.

Impact #1

[Data Management - Data Accuracy]
Manual work, rework, duplication of data and errors are minimized through the new platform.

Impact #2

[Process Optimization - Real Time Asset Tracking]
The location of individuals and assets can be identified in near real-time.

Impact #3

[Efficiency Improvement - Maintenance]
Real-time status reports enable maintenance personnel to remotely diagnose the status of a device.

Benefit #1	Associates can use a wireless scanner to log up to 60 units at a time.
Benefit #2	Operation time improved by 98%, from 8 hours to minutes.

Benefit #1

Associates can use a wireless scanner to log up to 60 units at a time.

Benefit #2

Operation time improved by 98%, from 8 hours to minutes.

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Overview

Coca-Cola Refreshments, U.S.

Operational Impact

Quantitative Benefit