Samsara Case Studies Central Texas Water Supply

Edit This Case Study Record

	Central Texas Water Supply Samsara

Central Texas Water Supply

Samsara

Technology Category	Functional Applications - Enterprise Asset Management Systems (EAM) Functional Applications - Remote Monitoring & Control Systems Networks & Connectivity - Cellular
Applicable Industries	Utilities
Applicable Functions	Facility Management Maintenance
Use Cases	Building Automation & Control Predictive Maintenance Remote Asset Management Water Utility Management
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Central Texas Water Supply faced frequent connectivity issues with their legacy SCADA system, which was critical for monitoring and controlling their water supply operations. The system's reliance on two-way radios led to delays in receiving updates, especially during bad weather, causing significant communication gaps. Additionally, the SCADA provider was closing its doors, necessitating a switch to a more reliable and efficient solution. The organization needed a system that could provide real-time monitoring, prevent service interruptions, and improve operator efficiency. Read More
About Customer	Central Texas Water Supply is a wholesale water provider that delivers over 20 million gallons of water per day to 18 entities across four counties. The organization relies heavily on supervisory control and data acquisition (SCADA) systems for mission-critical monitoring and control of their water supply operations. Richard Coleman, the Superintendent at Central Texas, oversees the operations and ensures continuous and high-quality service. The organization faced challenges with their legacy SCADA system, including frequent connectivity issues and the impending closure of their SCADA provider, prompting them to seek a more reliable and efficient solution. Read More
Solution	Central Texas Water Supply implemented Samsara's cloud-based SCADA and Industrial Controllers (IG) across 23 sites to address their connectivity and monitoring challenges. The new system provided real-time monitoring and control, enabling operators to check-in on any site instantly. The built-in cellular connectivity ensured reliable communication, even during adverse weather conditions. Samsara's software allowed for the creation and deployment of standard IEC 61131-3 control programs, automating the control of solenoid valves and pumps to maintain consistent pressure and flow. The mobile-friendly interface enabled remote access to data and control, enhancing operational efficiency and reducing labor costs. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Asset Management Systems (EAM)

Functional Applications - Remote Monitoring & Control Systems

Networks & Connectivity - Cellular

Applicable Industries

Utilities

Applicable Functions

Facility Management

Maintenance

Use Cases

Building Automation & Control

Predictive Maintenance

Remote Asset Management

Water Utility Management

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Central Texas Water Supply faced frequent connectivity issues with their legacy SCADA system, which was critical for monitoring and controlling their water supply operations. The system's reliance on two-way radios led to delays in receiving updates, especially during bad weather, causing significant communication gaps. Additionally, the SCADA provider was closing its doors, necessitating a switch to a more reliable and efficient solution. The organization needed a system that could provide real-time monitoring, prevent service interruptions, and improve operator efficiency.

About Customer

Central Texas Water Supply is a wholesale water provider that delivers over 20 million gallons of water per day to 18 entities across four counties. The organization relies heavily on supervisory control and data acquisition (SCADA) systems for mission-critical monitoring and control of their water supply operations. Richard Coleman, the Superintendent at Central Texas, oversees the operations and ensures continuous and high-quality service. The organization faced challenges with their legacy SCADA system, including frequent connectivity issues and the impending closure of their SCADA provider, prompting them to seek a more reliable and efficient solution.

Solution

Central Texas Water Supply implemented Samsara's cloud-based SCADA and Industrial Controllers (IG) across 23 sites to address their connectivity and monitoring challenges. The new system provided real-time monitoring and control, enabling operators to check-in on any site instantly. The built-in cellular connectivity ensured reliable communication, even during adverse weather conditions. Samsara's software allowed for the creation and deployment of standard IEC 61131-3 control programs, automating the control of solenoid valves and pumps to maintain consistent pressure and flow. The mobile-friendly interface enabled remote access to data and control, enhancing operational efficiency and reducing labor costs.

Impact #1	Real-time monitoring of pressures and pump status across water lines, enabling quick identification and resolution of issues.
Impact #2	Automated control of solenoid valves and pumps to maintain consistent pressure and flow, preventing service interruptions.
Impact #3	Ease of use and setup, allowing operators to make quick changes to sensor inputs and dashboards, reducing operating costs.

Impact #1

Real-time monitoring of pressures and pump status across water lines, enabling quick identification and resolution of issues.

Impact #2

Automated control of solenoid valves and pumps to maintain consistent pressure and flow, preventing service interruptions.

Impact #3

Ease of use and setup, allowing operators to make quick changes to sensor inputs and dashboards, reducing operating costs.

Benefit #1	Delivers over 20 million gallons of water per day.
Benefit #2	Monitors and controls operations across 23 sites.
Benefit #3	Reduces update time from 15 minutes to real-time.

Benefit #1

Delivers over 20 million gallons of water per day.

Benefit #2

Monitors and controls operations across 23 sites.

Benefit #3

Reduces update time from 15 minutes to real-time.

Download PDF Version

Overview

Central Texas Water Supply

Operational Impact

Quantitative Benefit