Overview
bofrost*: Leveraging IoT for Enhanced Sales and Customer ExperienceGoogle Cloud Platform |
Analytics & Modeling - Machine Learning Platform as a Service (PaaS) - Device Management Platforms | |
Consumer Goods Retail | |
Procurement Sales & Marketing | |
Construction Management Last Mile Delivery | |
Cloud Planning, Design & Implementation Services System Integration | |
Operational Impact
The new POS platform has transformed the experience of bofrost*'s salespeople and customers. Salespeople can now work faster and in completely new ways with one device for several tasks. The platform is integrated with an online web portal, enabling 'just-in-time' delivery services. Customers can order online, and delivery is scheduled within the same day. The company also plans to use machine learning to offer personalized recommendations and optimize the daily schedule for its salespeople. The new system has received very positive feedback from its sales reps, and by the end of 2019, around 50 subsidiaries in Europe will be using the system. | |
Quantitative Benefit
Daily admin time reduced by up to two hours for each salesperson | |
Salespeople can work faster with integrated sales and navigation functions in one device | |
Enables opportunities for upsells and personalized customer recommendations with an always-online POS system | |